Is Your Business Stuck? These Smart Upgrades Can Help You Move Forward
Jan Koziński
Running a business is no easy feat. It’s a journey full of challenges, opportunities, and countless hours of hard work. But sometimes, despite all your efforts, it feels like you’re not making any progress. If this sounds familiar, it might be time to take a step back and identify what’s holding you back and upgrade that aspect of your company to truly make a difference.
Are You Tracking Goals and Progress?
When goals and progress aren’t properly tracked, businesses often lose focus and direction. Without clear objectives, teams may work on tasks that don’t align with the company’s priorities, leading to wasted time and resources. Poor tracking can also result in missed deadlines if there are no systems in place to monitor timelines or identify bottlenecks. Additionally, without progress history, it becomes difficult to assess risks or adjust plans proactively, which can lead to projects going over budget or failing altogether. A lack of accountability can further compound these issues, as team members may not fully understand their responsibilities or how their work contributes to the bigger picture.
Execute your strategy
You have a great vision, but so far, your team has had trouble following it. Here are a couple of options that may help:
- Define and track effective KPIs: Select a few key performance indicators that measure what truly matters to your business. Track them regularly to identify trends, spot issues early, and ensure everyone is aligned on progress toward strategic goals.
- Invest in a project management system: You can choose ready-made software, which requires your team to adapt to the tool, or you can commission a system designed specifically to fit your company's needs.
- Hire a project manager: responsibilities of such talent match all the above problems. This is the person who will make sure your team stays on track all the time.
Are You Losing Time on Repetitive Tasks?
Repetitive tasks, such as manually sending emails, generating invoices, or updating spreadsheets, can consume a significant portion of your team’s time. This not only reduces efficiency but also prevents employees from focusing on higher-value activities, such as strategy, innovation, or client engagement. Additionally, manual processes are prone to human error, which can lead to costly mistakes and rework. In a fast-paced business environment, relying on outdated methods can put you at a disadvantage, as competitors who embrace automation and modern tools are able to move faster and achieve more with fewer resources.
Automate
There have always been opportunities for automation, but with the rise of artificial intelligence (AI), the potential is greater than ever. Here are a few ways automation can enhance your business:
- E-mail follow-ups: Use well-crafted templates and automation tools to send personalised follow-ups at the right time. This ensures consistency in communication and saves your team from repetitive manual work. You can even create entire email campaigns.
- Reports or invoices: Instead of manually compiling data, set up systems that automatically generate and send reports or invoices using real-time information. This reduces errors and frees your staff to focus on strategic tasks.
- Chatbots and virtual assistants: Implement AI-driven chatbots on your website or internal systems to handle routine questions, guide customers, and support your team with quick access to information.
- Data synchronisation: Automate the flow of information between tools you already use, such as syncing leads from your CRM to your email marketing platform or keeping your accounting software up to date with sales data. This reduces manual entry and ensures your data stays consistent everywhere.
You can take a step further and automate not only individual tasks, but whole, complex workflows. For example, a new client inquiry could automatically create a CRM record, schedule a follow-up email, assign tasks to the sales team, and trigger an onboarding checklist once the deal is closed. These connected automations ensure smoother handoffs between departments, reduce delays, and create a truly streamlined operation.
Are You Solving the Same Problems Repeatedly?
Recurring issues are often a sign of inefficiencies in your company's internal processes. For example, if your team frequently struggles to find client information or track sales leads, it could indicate disorganised data management. Similarly, repetitive errors in inventory, billing, or communication can create frustration and waste valuable time. These problems not only slow down operations but also impact employee morale, as teams feel like they’re constantly firefighting instead of making meaningful progress. Over time, this can lead to burnout and a decline in overall productivity.
Organise your workflows
To not only boost your company's productivity and keep every process organised, but also to integrate automations described in the previous section, you may try one of those systems:
- CRM (Customer Relationship Management): It helps you centralise customer data, making it easier to manage relationships and close deals. Such systems can also help you track a lead’s journey from inquiry to sale.
- ERP (Enterprise Resource Planning): It's focused on business processes, improving efficiency and reducing errors. ERP software can provide you with reports, analytics and alerts to ensure you have control over everything happening in your company.
- HCM (Human Capital Management): It focuses on managing your people, from recruitment and onboarding to performance tracking and payroll. A good HCM system gives you a full view of your workforce, helping you make better hiring decisions, monitor employee growth, and automate HR tasks that would otherwise eat up valuable time.
Choosing these systems is a key decision in your growth journey. Ready-made solutions can help you get started quickly, but you'll likely outgrow them eventually. They will also cause you to adapt to the tool instead of the tool serving how you work. If you have a unique process or the current solutions don't work for you, you should consider creating a custom system. It will grow with you and always serve your needs.
Are You Investing in Learning and Development?
Failing to invest in learning and development can leave your team unprepared for industry changes and new challenges. Without opportunities to grow, employees may struggle to adapt to new technologies or market demands, which can hinder your company’s ability to innovate and stay competitive. This stagnation can also affect employee satisfaction, as team members may feel undervalued or stuck in their roles. Over time, a lack of growth opportunities can lead to higher turnover rates, which disrupts operations and increases recruitment costs.
Invest in growth
Investing in your team’s development ensures they stay ahead of industry trends. This is why you should provide your team with the possibilities to grow:
- Improved innovation: Learning improves problem-solving skills and empowers your employees to take initiative.
- Increased loyalty: By solving new problems and constant growth, your employees will be more satisfied with their job, hence, less likely to leave.
- Attracting skilled candidates: Growth potential is a major factor for top talent when choosing where to work. When a company actively invests in professional development and offers clear growth paths, it sends a message that employee success matters. This not only draws in ambitious professionals but also helps your organisation stand out in competitive hiring markets.
Take action
By addressing these areas, you can transform your business from feeling stuck to thriving. The key is to take action - small, strategic upgrades can lead to big results.
We offer a Free Process & Automation Audit for companies ready to grow. It’s a simple, no-obligation way to get a fresh look at how your business operates. During this audit, we review your current systems and workflows, identify inefficiencies, and provide a customised report with practical recommendations on tools, processes, and automations tailored to your goals. Whether or not you choose to work with us afterwards, you’ll walk away with clear, actionable insights to improve how your company runs.
It’s completely free, takes minimal time from your team, and can reveal quick wins that immediately save hours each week.
You’ll get a free expert review of your processes and a tailored report to guide your next steps.
